FiveStarJob
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Features

Complete Business Operations Platform

Everything you need to run your service business from initial customer contact through job completion and payment collection — all in one place.

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1Job Management

Smart Job Management

Full job lifecycle tracking from draft to completion with complete visibility.

  • Full job lifecycle tracking (Draft → Booked → In Progress → Completed)
  • Customizable job status workflows with reasons
  • Multi-service job support with business unit categorization
  • Automated activity logging for complete audit trail
  • File attachments and documentation per job
  • Custom tags for organization and filtering
  • Location-based job viewing with Google Maps integration
Complete visibilityReduce errorsBetter organization
Explore Job Management
FiveStarJob Job Management screen — job list with status pipeline and activity log
2Scheduling

Intelligent Scheduling

Dual-view calendar system with drag-and-drop appointment management.

  • Dual-view calendar (Calendar & Schedule views)
  • Drag-and-drop appointment management
  • Technician-specific scheduling with availability tracking
  • Appointment types and duration management
  • Real-time conflict detection
  • Mobile-friendly scheduling interface
  • Automated appointment reminders
Eliminate double-bookingOptimize routesSave time
See Scheduling in Action
FiveStarJob Scheduling screen — weekly calendar with technician availability
3Estimates

Professional Estimates

Dynamic estimate builder with real-time status tracking and easy approval.

  • Dynamic estimate builder with service catalog integration
  • Multiple estimates per job capability
  • Real-time estimate status tracking (Draft → Sent → Approved → Rejected)
  • Client-friendly estimate viewing and approval
  • Email and SMS delivery with tracking
  • PDF generation for professional presentation
  • Convert estimates to jobs seamlessly
Higher close ratesFaster approvalsProfessional image
Discover Estimating Tools
FiveStarJob Estimates screen — estimate builder with line items, PDF preview and convert to job
4Invoicing & Payments

Streamlined Invoicing & Payments

Get paid faster with automated invoicing and integrated payment processing.

  • Automated invoice generation from approved estimates
  • Multiple payment methods (Credit Card, Cash, Check, E-transfer)
  • Integrated Stripe payment processing
  • Partial payment tracking
  • Outstanding balance monitoring
  • Payment history and receipt generation
  • Real-time payment status updates
Get paid 2x fasterReduce admin workBetter cash flow
Learn About Invoicing
FiveStarJob Invoicing screen — invoice total, payment methods, payment history and collect payment
5CRM

Customer Relationship Management

Comprehensive customer profiles with full contact history and communication tools.

  • Comprehensive customer profiles with full contact history
  • Separate billing and service addresses
  • Multiple contact methods (email, phone, SMS)
  • Customer communication history
  • Lead source tracking
  • Customer portal access
  • Search and filter across all customer data
Know your customersTrack leadsBetter service
Explore CRM Features
FiveStarJob Customer Profile screen — customer card with contact history timeline
6Team Collaboration

Team Collaboration Tools

Internal chat, real-time messaging, and role-based access control for your team.

  • Internal chat system with file sharing
  • Client-specific conversation threads
  • Real-time messaging
  • Activity feed for all team actions
  • Role-based access control (Admin, Technician, Staff)
  • Team member scheduling and workload management
Better communicationStay alignedWork efficiently
See Team Tools
FiveStarJob Team Chat screen — conversation threads, messages and role-based team panel
7Reporting & Analytics

Advanced Reporting & Analytics

Customizable reports with financial metrics, job performance, and productivity tracking.

  • Customizable report builder with multiple report types
  • Financial reports (Accounting, Revenue, Payments)
  • Job performance metrics
  • Technician productivity tracking
  • Filter by date ranges, business units, status
  • Export to CSV for external analysis
  • Real-time data visualization
Data-driven decisionsTrack performanceIdentify trends
Dive into Reporting
FiveStarJob Reports screen — revenue chart, KPI stats and technician leaderboard
8Price Book

Price Book & Service Catalog

Centralized service pricing management with business unit-specific pricing.

  • Centralized service pricing management
  • Business unit-specific pricing
  • Material cost tracking and pricing
  • Quick service addition to estimates
  • Bulk pricing updates
  • Service descriptions and specifications
Consistent pricingAccurate estimatesEasy updates
View Pricing Tools
FiveStarJob Price Book screen — service catalog table with categories, costs and prices
9Documents

Document Management

Centralized file storage with support for photos, PDFs, and professional templates.

  • Centralized file storage per job
  • Support for multiple file types (images, PDFs, documents)
  • Photo upload for job documentation
  • PDF generation for estimates and invoices
  • Document templates for professional output
  • Additional company information templates (warranties, policies, terms)
Stay organizedProfessional docsEasy access
Browse Document Tools
FiveStarJob Documents screen — file grid with PDFs, photos and document templates
10Configuration

Comprehensive Configuration

Full control over business units, employees, branding, and system settings.

  • Business unit management for multi-service operations
  • Employee/technician profiles with skills tracking
  • Brand and appliance type management
  • Tax rate configuration by province/state
  • Lead source tracking
  • Company branding (logo, colors, contact info)
  • Timezone management
Full controlCustomizableYour way
Customize Your Setup
FiveStarJob Configuration screen — company branding, business units and tax rate settings
Explore All Features

Every Feature, One Click Away

Browse our complete library of field service software capabilities.

Dispatch Ticketing System Time/Activity Tracking Accounting Marketing Automation Booking Call Management Planning Job Costing Billing Proposal Load Calculation GPS Tracking Bidding Email Marketing

Don't see what you need? Contact us and we'll help →

Built for Modern Service Businesses

Modern technology stack with features designed for real-world field service operations.

Mobile Ready

Works on any device, anywhere

GPS Integration

Google Maps built right in

Real-time Alerts

Never miss an update

Fully Customizable

Configure it your way

Pricing

Pay for seats, or pay for hours worked

Two ways to license FiveStarJob. Cancel anytime — no setup fee.

Per seat
$69/ seat / mo
Predictable cost as your team grows
  • Unlimited jobs, calls and dispatch
  • Full AI assistant included
  • Flat, easy to forecast
Start with per-seat
Pay as you go
Per labor-hour
$0.50/ labor-hour
Scale cost with actual field activity
  • No per-seat minimums
  • Ideal for seasonal teams
  • Same full feature set
Start pay-as-you-go

Ready to See It In Action?

Get a personalized demo and see how FiveStarJob can transform your business operations.

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